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Benchmarking

Komfo Platform gives you several useful benchmarking tools which support your Facebook presence and ensure that you achieve your targets.

On the performance dashboard, you can measure the quality of your communication divided by types of postings (photos, text, links and video) – Komfo Platform calculates an Integrated Performance Management score (IPM), which you can compare directly with your competitors’ pages and see who’s performing best.

You will, of course, be presented with the usual Facebook Insight such as “Total likes”, “Friends of fans”, “Talking about this” and “Weekly total reach”.

Valuable new benchmarking tools are being added to Komfo Platform all the time.

Komfo Platform’s customers today include a number of major Danish and international customers such as:

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Our affable staff are on hand to tell you much more about the possibilities offered by Komfo Platform and to show you how easy it is to get started.

The Performance dashboard tells you, for example, how well you are communicating on your page (IPM) and, in addition, you receive Facebook Insights.

  • We use Komfo Platform to keep track of our customer enquiries, and to sort, prioritise and distribute them to the employees who are to reply to them. We also use the platform to provide various benchmarks. In both respects, we find that it runs really well and this enables us to provide efficient, attentive and competent customer service.

    Ulf C. Bach-Vedel,
    TDC